Expect Shipping Delays
Due to the ongoing COVID-19 pandemic and weather-related carrier issues across the country, USPS may take longer than usual to process/ship orders. Please allow for an additional 5-7 days on top of the current shipping timeline.
Order Processing / Estimated Shipping Times
☞ Orders may take up to 3- 5 business days (not including holidays or weekends) to process. Please note this DOES NOT include shipping timeline or delays caused by USPS. Please read shipping timeline below.
☞ MWLAS offers Free Shipping for orders that meet/exceed the minimum spend amount. Free shipping is offered via Priority USPS shipping across the United States. First Class shipping typically takes 5 - 7 business days from date of package dispatch. Priority shipping typically takes 3 business days from date of package dispatch. THIS DOES NOT APPLY TO CARRIER DELAYS CAUSED BY WEATHER, COVID-19, ETC. PLEASE READ ABOVE.
☞ International buyers: At this time international shipping is unavailable and any international orders will not be processed.
☞ PLEASE ALLOW AT LEAST 24-48 HOURS FOR TRACKING NUMBER TO UPDATE.
Stolen / Lost Packages
☞ MWLAS is not responsible for any stolen or lost packages. For these issues please contact USPS directly at 1-800-ASK-USPS.
Items Damaged During Shipping
☞ I do my best to ensure your order gets to you safely by utilizing rip-resistant, water-resistant, padded mailers (as well as sturdy shipping boxes and packing materials). If somehow your item is damaged in transit, please contact me directly (info on contact page, here) within 2 business days to qualify for exchange of your item(s). Customer will be responsible for return shipping cost. Original order number and a picture of the damaged item(s) is required for quality control purposes.
Custom and Personalized Orders
- Custom orders are considered on a case by case basis. If you have special requests or questions please message me. If there is an item that you would like a personal touch added to, contact me and we will work together to create something special for you. I will do my best to accommodate your request when possible. Please keep in mind custom orders cannot be returned, but I will do my best to work with any issues that you many have.
- For details please contact me directly (via contact page)
- MWLAS is available for wholesale/bulk orders - large or small! I have no "minimum spend required" amount and welcome any type of client.
- Bulk orders (5+) for the Custom Acrylic Letter Clasp-free Bracelets are a great option for larger groups such as sororities, bridal parties, teams, etc. (View original bracelet listing here: http://etsy.me/3sm5nMr)
- Bulk orders for body/hair/skin care items (5+) may require additional time, due to the "small batch" nature of their regular production. Please message if interested in ordering any of these items in larger quantities.
Thank you for your consideration - I look forward to working with you!